Goana Privacy Policy

Last updated: February 20, 2017

This privacy policy governs your use of the software application Goana (“Application”) for mobile devices that was created by Sequens IT GmbH. The Application is a Tool to help you execute Jobs.

The Application on your mobile phone will communicate over a secure channel with your respective account on my.goana.net called “Backoffice”.

What information does the Application obtain and how is it used?

User Provided Information

The Application obtains the information you provide when you download and register the Application. This information contains your Email Address and your Username.

Does the Application collect precise real time location information of the device?

The Application will use Geofencing to check if you are near a job that has to be done. It will also send your location to the Backoffice if another user explicitly requests it (opens the map).

Location services are only being used, if you permit the Application to do so and have the required services turned on.

Do third parties see and/or have access to information obtained by the Application?

Yes. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • If Sequens IT GmbH is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. Your email address will stay with us in the Backoffice until your Administrator will delete your account. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy https://www.goana.net/privacy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the Switzerland. If you reside outside the Switzerland your information will be transferred, processed and stored there under Swiss privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@goana.net